Claude Impact Lab Chile 2026

Fintech Law — Law N° 21.521

What it regulates, who it protects, why it matters

Chile approved Law N° 21.521 on January 12, 2023. It is one of the most comprehensive fintech regulations in Latin America.

The law exists but is written in dense legal language, distributed across disconnected government portals, and is inaccessible to the average citizen.

Crowdfunding and crowdlending

Invest $50,000 CLP in a project from your phone

Digital payments and wallets

Pay with QR at the market, transfer money by app

Digital assets

Buy fractional shares or cryptocurrencies

Robo-advisors

Apps that tell you where to invest based on your profile

Open Finance

Your financial data belongs to you — move it between platforms

→ Right to clear information — fintechs must explain in understandable language

→ Personal data protection — explicit regulation on handling your info

→ Complaint system — formal channel for disputes with fintech platforms

→ Portability — your financial data belongs to you (Open Finance)

Regulation	Topic	Relevance
Art. 1-2	Object and definitions	Scope of the law
Art. 12-15	Provider registry	Which companies are regulated (CMF public data)
Art. 29-33	Open Finance	APIs, data portability
Art. 40-44	Regulatory sandbox	Innovation testing space
Art. 50-55	Client protection	Rights, complaints, transparency

Full text — National Congress Library CMF Portal — Fintech Law

5 million Chileans could benefit from this law, but cannot understand it.

CMF — Financial Market Commission

The regulator: public data, circulars, APIs

The CMF decides which financial companies can operate in Chile, how they must treat customers, and what happens when they break the rules.

Regulated institutions registry

CSV/API — all authorized financial companies

Circulars and regulations

Rules by institution type (PDF/HTML)

Complaint registry

Complaint statistics by institution (CSV)

Scam alerts

Unauthorized entities, detected fraud

Fintech registry (Law 21.521)

Authorized financial service providers

Regulation	Topic	Relevance
Circular 2.345	Fee transparency	Track: Financial Inclusion
Circular 2.379	Cybersecurity risks	Track: Cybersecurity
Circular 2.355	Personal data in FIs	Track: Data Protection
NCG N° 502	Open Finance	All tracks

CMF Chile Portal Current regulations Financial education CMF

SII — Internal Revenue Service

Fintech tax obligations, public data

The SII manages and enforces taxes in Chile. Every fintech must comply with specific tax obligations — and so must their users.

An entrepreneur in Temuco fails her fintech tax obligations. Not because she avoids them, but because the SII portal assumes she speaks bureaucratic language.

If you sell on digital platforms

You must issue electronic receipts

If you receive fintech payments

These are taxable income

If you invest in crowdfunding

Gains are taxed as income

If you use cryptocurrencies

SII considers them taxable "digital assets"

If you freelance via fintech

You must file as independent worker

Regulation	Topic	Relevance
Res. Ex. 36/2021	Crypto assets	Crypto is taxed: buying, selling, mining, staking
Circular 58/2020	Digital economy	Platforms must report to SII
Res. Ex. 112/2021	Fintech and receipts	Document issuance obligations

SII Portal Regulations and legislation

+1.8 million microenterprises in Chile. Less than 30% understand their digital tax obligations.

Financial Consumer Protection

Rights, complaints, fee transparency

Everything a digital financial services user should know — but no one has explained.

+120,000 financial complaints per year to SERNAC. Top 3 reasons: unauthorized charges, product issues, difficulty terminating contracts.

Truthful information

Fintechs must tell you EVERYTHING before you sign

Product comparison

Right to standardized info to compare providers

Contract termination

You can close your account without obstacles

Data protection

They need your explicit consent

Financial portability

Move your history between banks/fintechs

Formal complaint

File complaints with CMF or SERNAC

Non-discrimination

Cannot deny service based on gender, age, location

Financial education

Right to understandable explanations

Regulation	Topic	Relevance
Law 19.496	Consumer rights	Legal protection base
Law 21.521	Fintech Law	Fintech-specific rights
Law 20.555	Financial SERNAC	Reinforced protection

SERNAC — Complaint portal CMF — Financial education

Fintech complaints growth: +60% annually. Resolution in consumer favor: ~45% of cases.

Cybersecurity & Digital Fraud

Threats, CSIRT, financial phishing, incident data

+800,000 digital fraud attempts per year in Chile. 70% of victims do not report. Elderly are the most vulnerable group.

Financial phishing grew +35% year-over-year. Digital fraud losses exceed USD $200M annually in the region.

Financial phishing

45% of digital fraud in Chile

Vishing (voice phishing)

Calls impersonating banks — especially targeting elderly

Smishing (SMS phishing)

Chile in LATAM Top 5 for SMS attacks

Identity theft

Stolen data used to open fraudulent accounts

Social media scams

"Double your money with crypto" — explosive growth

Regulation	Topic	Relevance
Law 21.459	Computer crimes	Criminalizes phishing, fraud, unauthorized access
Law 21.663	Cybersecurity framework	Creates ANCI, strengthens CSIRT

CSIRT Chile ANCI PhishTank

72 hours — average time for a victim to detect they were attacked.

Datasets & APIs Available

Inventory of real data for the Lab

The data teams will have available during the Impact Lab. Curated by the organizing team, ready to connect with Claude MCPs.

CMF — Institution registry

CSV — authorized banks, fintechs, insurers ✅

CMF — Circulars and regulations

PDF/HTML — rules by institution type ✅

CMF — Complaints and alerts

CSV/HTML — complaints and detected scams ✅

SII — Tax regulations

PDF/HTML — digital taxation resolutions ✅

CSIRT — Incident reports

HTML/PDF — national security alerts ✅

PhishTank / URLhaus

REST API — phishing and malware URLs ✅